Taking cue from the Centre’s digital push, West Bengal government today launched a one of its kind software that would allow people residing in villages to connect with Gram Panchayats online. Bengal Panchayat and Rural Development Minister Subrata Mukherjee inaugurated the e-service that would enable villagers to look up for answers online, meet their queries and even lodge complaints. The newly launched Gram Panchayat Management System (GPMS) is a part of the state government’s e-Governance initiatives.
The “Grievance Redressal Management System” will be accessible using a computer or through a smartphone. All one has to do is fill up the tabs provided on the website to solve any query they might have. Alternatively one can also dial up a toll free number provided on the website and state their problem.